Terms of service

Terms of Service – Al Madinah Cosmetics

By accessing or purchasing from Al Madinah Cosmetics, you agree to these Terms of Service.

Products

We make reasonable efforts to display product descriptions, images, prices, sizes, shades, and other information accurately. However, colors and appearance may vary depending on your device or screen settings.

Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

Prices

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change prices, offers, discounts, and product availability at any time.

Orders

After placing an order, you may receive an order confirmation. Receiving an order confirmation does not necessarily guarantee that the order will be fulfilled if the product is unavailable or an error has occurred.

We reserve the right to cancel or refuse an order in cases including suspected fraud, incorrect pricing, unavailable products, or inaccurate customer information.

Cash on Delivery

If Cash on Delivery (COD) is available, customers agree to provide a valid phone number and delivery address and to receive the order when delivered.

Repeated refusal or failure to receive COD orders may result in restrictions on future COD orders.

Delivery

Delivery times are estimates and may vary due to courier delays, weather, holidays, remote locations, or circumstances outside our control.

Please see our Shipping Policy for further information.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Intellectual Property

All content on this website, including logos, photographs, product descriptions, graphics, text, and other materials, belongs to or is used by Al Madinah Cosmetics and may not be copied or reproduced without permission.

Limitation of Liability

To the extent permitted by applicable law, Al Madinah Cosmetics will not be responsible for losses resulting from misuse of products, incorrect information provided by customers, delivery delays outside our reasonable control, or unauthorized use of the website.

Changes

We may update these Terms of Service from time to time. Updated terms will be posted on this page.